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Room Service
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Gone are the days of predetermined meals at regulated times for our patients!
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Room Service Is 'At Your Request'
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At Sutter Lakeside Hospital, we have taken an innovative new approach to exceed our patient's expectations by launching a room service program called At Your Request. When our patients are hungry, they simply pick up the telephone and order a meal, at their convenience.
At Your Request gives the patient greater control over what they want to eat and when.
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Top Notch Customer Service
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"Food is typically one of the top four focus areas which determines the patient's satisfaction with the care they receive in a hospital, so it's very important to us that we not only meet the patient's needs, but exceed them."
| —Aleta Walker, Chief Community Officer
Sutter Lakeside Hospital |
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Patient Edith Johnson gets some extra special room service from Sutter Lakeside Hospital's CEO, Kelly Mather, who served a meal in celebration of the launch of the hospital's new "At Your Request" food service program.
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